Johannesburg: Shein is the most popular shopping app on the Google Play market in South Africa. And it’s not even really trying.
During the Covid-19 outbreak, the fast-fashion company from Singapore opened in the nation at the foot of the continent. It is now growing through word-of-mouth and by providing discounts to first-time customers.
Local retailers are alarmed by it already, and regulators are looking into whether it exploits import tax loopholes while delivering packages to customers.
Taahira Khumalo, a 24-year-old Johannesburg receptionist, claimed that she now purchases all of her clothing online and that Shein is a business she frequently patronizes due to its affordable rates, trendy clothing, and quick shipping.
Shein offers excellent savings, and I don’t have to wait long for my packages to arrive.
Since the pandemic, technology has advanced, and I can purchase it in the comfort of my house right now.
Shein, a Chinese company, is competing with US goliaths Walmart Inc. and Amazon.com Inc. for a piece of the emerging eCommerce industry in the most developed nation in Africa.
Walmart has made an effort to win over locals the conventional way, investing in the domestic retail company Massmart Holdings Ltd more than ten years ago in an expensive venture that hasn’t met expectations thus far.
Amazon is anticipated to begin offering e-commerce delivery services in South Africa in the upcoming months.
The company has been offering web services to the nation of around 60 million people since 2004.
Many retailers are aware that they would eventually need to find out how to make Africa work for them because of the continent’s constantly expanding populace but less formal retail and even less Internet purchasing. South Africa is the most logical location to start.
Anthony Thunström, CEO of The Foschini Group Ltd, a local company that owns Jet, a budget apparel chain, asserted that “Amazon and Shein are going to accelerate online shopping in South Africa beyond recognition.”
Since South Africa has been particularly reluctant to adopt online or digital buying, I believe there is a benefit to competition.
More people live in densely populated urban areas in South Africa than in most other countries in the region, the middle class is expanding, and nearly three-quarters of the population has access to the Internet.
There are potential fortunes to be won because only 4% of retail in the nation is eCommerce.
However, Walmart hasn’t actually benefited from being the first to market. The US company initially invested in Massmart, which offers tinned food along with clothing, refrigerators, and washing machines, with plans to expand by opening stores throughout Africa.
However, poor infrastructure and a lack of decent real estate have made that idea less realistic.
Instead, it has concentrated on increasing South African online sales over the past three years and deployed Sylvester John, one of its eCommerce gurus, to Johannesburg in order to establish Massmart as the leading general merchandise website in South Africa with same-day fulfillment.
Content courtesy of Bloomberg & NFH